Privacy policy

At BREKIX ("we", "us", "our"), we respect your privacy. This policy 
explains what information we collect, why we collect it, how we protect 
it, and what rights you have.

By using www.brekix.com, you agree to the practices described below.

1. Information We Collect

Information you provide: your name, email address, phone number, shipping 
address, and billing address when you place an order, create an account, 
or contact us.

Order information: products purchased, order history, payment status, and 
shipping details.

Payment information: processed entirely by our payment providers. BREKIX 
never receives or stores your full credit or debit card number.

Information collected automatically: IP address, browser type, device and 
operating system, pages visited, time spent on the site, and referral 
source.

2. How We Use Your Information

We use your information to process and fulfill orders, verify payments, 
arrange delivery, provide customer support, respond to inquiries, prevent 
fraud, improve our products and website, comply with legal and tax 
obligations, and send marketing emails only where you have opted in.

You can unsubscribe from marketing emails at any time using the link at 
the bottom of any email we send.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We share only what is necessary with trusted service providers, 
including:

- Shopify — website hosting and checkout
- Shopify Payments and PayPal — payment processing
- Our fulfillment partners and shipping carriers — your name and delivery 
  address, to deliver your order
- Track123 — order tracking
- Google Analytics and Google Tag Manager — website usage measurement
- Google and Meta — advertising and campaign measurement
- Fraud prevention services
- Government authorities — where required by law

Some of these providers may store or process data outside your country of 
residence. Where that happens, we require them to protect your 
information and use it only for the services they provide to us.

4. Cookies and Tracking

We use cookies and similar technologies to keep your shopping cart active, 
remember your preferences, measure website performance, and analyze 
traffic.

We also use advertising cookies from Google and Meta to measure which ads 
lead to purchases and to show relevant ads to people who have visited our 
site.

You can disable cookies through your browser settings, though some 
features of the site may not work correctly if you do.

5. Data Retention

We keep your information only as long as necessary to complete your 
orders, provide support, meet legal, accounting and tax obligations, 
resolve disputes, and enforce our agreements. After that, it is securely 
deleted or anonymized.

6. Your Privacy Rights

Depending on where you live, you may have the right to access the personal 
information we hold about you, correct inaccurate information, request 
deletion, restrict or object to certain processing, receive a copy of your 
data, and withdraw consent previously given.

To exercise any of these rights, email support@brekix.com with the subject 
line "Privacy Request". We respond within 30 days.

7. California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Request a copy of the personal information we hold about you
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information

BREKIX does not sell your personal information. We do share limited 
identifiers with advertising partners such as Google and Meta for 
measurement and targeted advertising, which California law may classify as 
"sharing". To opt out, email support@brekix.com with the subject line 
"California Privacy Request", or use the "Do Not Sell or Share My Personal 
Information" link in our footer.

You will never be discriminated against for exercising any of these 
rights.

8. Data Security

We use administrative, technical and physical safeguards to protect your 
personal information. Our store runs on Shopify's PCI-DSS Level 1 
certified infrastructure with SSL encryption across the entire site.

No method of electronic storage or transmission is completely secure, but 
we work continuously to protect your information using industry-standard 
practices.

9. Children's Privacy

Our store is intended for individuals aged 18 or over, or the legal age of 
majority in their jurisdiction. We do not knowingly collect personal 
information from children under 13. If we become aware that we have, we 
will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites, including our 
social media pages. We are not responsible for their content, security, or 
privacy practices. We encourage you to review their privacy policies 
before sharing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in 
our practices, legal requirements, or website functionality. Updates are 
posted on this page with a revised "Last Updated" date.

Contact Us

Email: support@brekix.com
Phone: +1 (214) 279-2803
Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time

Business Address:
1910 Pacific Ave, Suite 2000
Dallas, TX 75201
United States